Privacy Policy

Last Updated: May 29, 2026.

Introduction and Commitment to Privacy

Welcome to DudeSpin Casino. We are committed to protecting the privacy and personal data of our users. This Privacy Policy outlines how DudeSpin Casino ("we," "us," or "our") collects, uses, stores, and protects your personal information when you access our services, play our games, or interact with our platform at dudespincasino.co.

In Canada, we acknowledge the importance of data privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation such as the Ontario Freedom of Information and Protection of Privacy Act and the Personal Information Protection Act in provinces like Alberta and British Columbia. We strive to align our operations with the high standards expected by Canadian players, ensuring that your data remains safe while you enjoy everything from high-stakes NHL action to your favorite slots like Mega Moolah.

Information We Collect

To provide you with a top-tier gaming experience — whether you are aiming for that "snipe" on a jackpot or playing a hand of live dealer blackjack — we collect various types of information:

• Personal Identification Information: This includes your full name, date of birth, residential address, email address, and phone number.
• Account Information: Usernames, passwords, and security questions.
• Financial Information: Details regarding your transactions. We process deposits and withdrawals in CAD (CA$). This includes information related to Interac e-Transfer, Interac Online, iDebit, InstaDebit, Visa, Mastercard, and various supported cryptocurrencies.
• Technical and Usage Data: IP address, browser type, device type, operating system, and data regarding your interaction with our website (e.g, games played, time spent on site).
• Verification Data: Documents required to verify your identity, such as government-issued IDs, proof of address, and utility bills, in compliance with "Know Your Customer" (KYC) and Anti-Money Laundering (AML) regulations.

How We Use Your Information

We use the collected information for several legitimate purposes:

• Service Provision: To create, manage, and maintain your player account.
• Financial Transactions: To process your deposits in CAD and facilitate your withdrawals. We prioritize fast, secure transactions via trusted methods like Interac e-Transfer so you can get back to the "dangles" and the action quickly.
• Legal Compliance: To verify your identity, prevent fraud, and ensure compliance with provincial regulators, such as the Alcohol and Gaming Commission of Ontario (AGCO) and iGaming Ontario (iGO), where applicable.
• Customer Support: To provide bilingual support to our Canadian players, ensuring your questions are answered in English or French.
• Marketing and Promotions: To inform you of match bonuses (100-200%), free spins, and other rewards. In accordance with Ontario iGO regulations, we ensure that bonus opt-ins are explicit and not automatically applied.
• Security and Responsible Gambling: To monitor for fraudulent activity and to provide resources for responsible gambling, including information on ConnexOntario and the Problem Gambling Helpline.

Disclosure of Personal Information

We do not sell your personal information. We only share your data under the following circumstances:

• Service Providers: We share necessary information with trusted third parties who assist us in operating our business, such as payment processors (Interac, iDebit), identity verification services, and customer support platforms.
• Legal Requirements: We may disclose information if required to do so by law, regulation, or by a court order or subpoena from a competent authority.
• Regulatory Reporting: As part of our commitment to transparency and licensing compliance, we may report required data to provincial gaming regulators (e.g, AGCO, BCLC, AGLC).
• Business Transfers: If DudeSpin Casino is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

Security of Your Information

We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. Our infrastructure utilizes advanced encryption protocols to secure your financial details when you move your "loonies" and "toonies" around. While no method of transmission over the internet is 100% secure, we maintain rigorous technical and organizational safeguards to ensure that your "snipe" on a jackpot remains your business alone.

Your Rights Regarding Your Data

As a Canadian user, you have specific rights concerning your personal information under PIPEDA and provincial laws:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: If you believe your information is inaccurate, you have the right to ask us to correct it.
• Withdrawal of Consent: You may withdraw your consent for us to use your data for marketing purposes at any time. Please note that withdrawing consent may limit our ability to provide certain services.
• Account Deletion: You may request the deletion of your account and associated personal data, subject to our legal and regulatory obligations to retain certain records for anti-money laundering and responsible gaming purposes.

Responsible Gambling and Data Protection

We take your well-being seriously. Your activity data is monitored not only for security but also to ensure a safe gaming environment. If you show signs of risky behavior, we may use your contact information to reach out with support resources. We actively support and promote:

• ConnexOntario: 1-866-531-2600.
• Problem Gambling Helpline: 1-888-230-3506.
• iGamingOntario.ca: Resources for responsible play.

We encourage you to set limits on your account to ensure your experience remains a "beauty" and does not lead to financial or personal harm.

Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Once your data is no longer required, it is securely deleted or anonymized.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your experience. These cookies help us remember your preferences, keep you logged in, and analyze how you use our site. You can manage your cookie preferences through your browser settings, though disabling them may impact your ability to use certain features on our platform.

Children’s Privacy

DudeSpin Casino is intended for users who are of legal age to gamble in their respective Canadian province (usually 18 or 19+). We do not knowingly collect personal information from individuals under the legal gambling age. If we discover that we have inadvertently collected such information, we will take immediate steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the evolving landscape of Canadian gaming. We will notify you of any significant changes via email or by posting a notice on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to our dedicated support team at [email protected]. We are here to help and ensure that your time with us is fair, secure, and enjoyable — whether you are watching the NHL playoffs or spinning for that perfect "bar down" win.

Applicable Law and Jurisdiction

This Privacy Policy is governed by the laws of Canada and the specific province in which you reside. By using our services, you agree that any disputes arising from this policy or our data handling practices will be subject to the exclusive jurisdiction of the courts of your province of residence.

Summary of Data Practices for Canadian Players

We thank you for choosing DudeSpin Casino. We value your trust and are dedicated to maintaining the highest standards of privacy for our players across the Great White North. Whether you are in Ontario, British Columbia, Quebec, or anywhere else in Canada, your privacy is our priority.